Many times when a guest visits a hotel, restaurant, bank, or gas station; they rarely meet the manager or owner of the establishment. It is up to the front-line employee to make the customer's visit enjoyable.
The R.O.S.E. Awards were created to recognize these "directors of first impression" who consistently work hard to make our lives easier.
If you have any questions, please contact Danielle Sparavalo at 219.554.2229 or email her here.
Did you receive excellent customer service? Nominate them for the awards by clicking below.