Careers
Open Positions
We will post open positions below for the South Shore Convention and Visitors Authority or the Indiana Welcome Center in Hammond.
Chief of Events & Facilities
Indiana Welcome Center / South Shore Convention & Visitors Authority - Hammond, Indiana
The South Shore Convention and Visitors Authority (SSCVA) is seeking an experienced and creative Chief of Events & Facilities to lead the development, sales, planning, and execution of events and programs at the Indiana Welcome Center and throughout the South Shore region.
This leadership position will be responsible for creating innovative events and visitor experiences, securing sponsorships and strategic partnerships, managing event budgets and operations, and overseeing events from concept through completion. The Chief of Events & Facilities will work closely with SSCVA leadership, staff, community partners, vendors, municipalities, and tourism stakeholders to develop programs that attract visitors, engage the community, generate revenue, and advance the region's tourism mission.
The ideal candidate is a strategic thinker, strong relationship-builder, creative problem solver, and hands-on event leader with demonstrated experience in event management, sponsorship development, budgeting, and project management. The position requires excellent communication and organizational skills, the ability to manage multiple priorities, and a willingness to work evenings, weekends, and holidays as needed for events.
If you are passionate about creating memorable experiences, building community partnerships, and helping showcase the South Shore as a destination, we invite you to apply.
Travel Concierge
Indiana Welcome Center / South Shore Convention & Visitors Authority - Hammond, Indiana
Becoming an employee of the Indiana Welcome Center is the perfect opportunity for an outgoing, energetic individual who loves meeting and interacting with people from all over the world… that’s right, all over the GLOBE!
Our Welcome Center Associates are the friendly faces that provide top-notch service to both visitors and residents along the South Shore. From sharing insider tips on the area’s many restaurants and attractions, to helping guests find the perfect souvenir in our gift shop stocked with custom Indiana products, to hopping aboard the Tour Mobile to represent the South Shore at festivals, concerts, and events — our team makes every interaction memorable.
If you’re looking for a job where you get paid to create joy, meet new people, and be part of the South Shore’s most beloved traditions — look no further.
The Ideal Candidate Will Have:
- Outgoing and energetic personality
- Excellent written and verbal communication skills
- Moderate computer skills
- Basic cash handling experience
- Enthusiasm for festivals, events, and concerts
- Ability to stand for 6+ hours per day
- Ability to occasionally lift up to 25 pounds
- Valid driver’s license
Maintenance Technician
Indiana Welcome Center / South Shore Convention & Visitors Authority - Hammond, Indiana
The South Shore Convention & Visitors Authority is seeking a dependable, hands-on Maintenance Technician to assist with the daily maintenance, upkeep, and operation of the Indiana Welcome Center. This position plays an important role in ensuring our facility is safe, clean, comfortable, and welcoming for visitors, guests, and staff.
Key Responsibilities:
- Perform routine inspections and preventative maintenance throughout the facility.
- Assist with general repairs and maintenance, including basic plumbing, electrical, carpentry, HVAC, painting, doors, locks, fixtures, and equipment.
- Maintain the exterior grounds, including landscaping, gardening, trash removal, recycling, and seasonal snow removal.
- Operate and properly maintain landscaping, maintenance, and other facility equipment.
- Assist with setup and teardown for events, exhibits, meetings, and other functions.
- Assist with moving and organizing brochures, displays, furniture, and other materials.
- Use hand and power tools safely and effectively.
- Follow established safety procedures and properly use required safety equipment.
- Communicate maintenance issues and facility concerns to the Facilities Coordinator.
- Work cooperatively with all departments to maintain a professional and welcoming environment.
- Perform other duties as assigned.
Ideal Candidate:
- Reliable, hardworking, and able to work independently as well as part of a team.
- Basic knowledge or experience in plumbing, electrical, carpentry, landscaping, or general facility maintenance is preferred.
- Comfortable working with hand and power tools.
- Willing and able to perform physical, hands-on work both indoors and outdoors.
- Able to lift up to 50 pounds.
- High school diploma or equivalent preferred.
- Valid driver's license or ability to obtain one.
- Ability to safely operate or learn to operate maintenance equipment, including landscaping equipment, snow blowers, forklift, and man lift.
What We're Looking For
We are looking for someone who takes pride in their work, pays attention to detail, and understands that maintaining the facility is an important part of creating a positive visitor experience. The successful candidate will be dependable, safety-conscious, willing to learn, and ready to pitch in wherever needed to keep the Indiana Welcome Center operating at its best.